ব্যাখ্যা
Zeolite process (Ion-exchange method): In this method, zeolite (NaAlSiO₄·H₂O) is used, which replaces calcium (Ca²⁺) and magnesium (Mg²⁺) ions in hard water with sodium (Na⁺) ions, thus softening the water.
Coagulation process: Used to remove suspended impurities, not for softening water.
Lime-soda process: Removes calcium and magnesium by converting them into insoluble precipitates.
Electrodialysis: Removes ions using an electric field, usually applied in desalination.
Therefore, the method of water softening that involves replacing calcium and magnesium ions with sodium ions is the Zeolite process